Our Admin Team
After Charlotte finished her studies, she made the decision to join XL Farmcare in March 2015. Charlotte’s main role within the office is to work on the monthly KPIs and to support on tasks within the office. Outside of work, Charlotte enjoys spending time with her family and friends and walking her two pet dogs a Patterdale called Oliver and Yorkshire Terrier called Daisy-Mai. Charlotte has an interest in travelling, enjoys being in the outdoors and loves going on road trips to the beach.
Gemma joined XL Farmcare in November 2015, following previous administration experience within the motor industry for two years before this.
Before working in the motor industry Gemma worked on farms, specialising in Dairy, where she had a particular interest in all aspects of dairy herd management, grazing systems and calf rearing.
Gemma studied Livestock production at Rodbaston College, and then Dairy Herd Management at Reaseheath College. Further qualifications include; DIY AI, foot trimming, tractor and telescopic handling proficiency.
Gemma is one of the lead phone advisors for both practices and farmers within XL Farmcare UK. Gemma also manages the fleet of vehicles.
Gemma RoweHaving spent the previous 8 years working for a farm vet practice, Gemma felt it was time for a new challenge and joined XL Farmcare UK Ltd in January 2017. Gemma’s role is to oversee various projects and deal with our internal data management; in addition to being the office supervisor to the admin team. Outside of work, she enjoys spending time with her husband, their two children and pet Labrador. They enjoy walking, cycling and most things outdoors. Specifically skiing, when time allows.
Jon joined XL in January 2017. Jon’s role primarily deals with the ‘Change of Preference’ requests when clients wish to nominate new practices to carry out their TB testing. His other roles include; maintaining supplier records for OVs, responsible individuals and contracts and monitoring the admin email.
Jon studied Business Management at the University of Derby. Outside of work, he enjoys climbing (Indoor and Outdoor), surfing and going to gigs/music festivals.
Originally from Liverpool, Kevin grew in up in a rural part of Cheshire and now lives on the Cheshire / Staffordshire border. Kevin completed a DipHE in Medical Biochemistry before graduating with a BSc in Molecular Science.
Kevin originally worked for XL Farmcare from July to December 2015, returning to the company in August 2016. Before working for XL Farmcare, he had a background in the financial industry. Kevin primarily deals with invoices, the TOM system and some IT support.
In Kevin’s spare time, he enjoys rowing, football and travelling.
Phoebe joined XL Farmcare in January 2017, where her role involves allocating the north and midlands TB tests and dealing with Non-Bovine TB tests. Previously, she worked for the Animal Health and Plant Agency; dealing with TB reactor removals and general queries. In 2010, Phoebe graduated from University of Manchester, with a BA in Criminology.
Phoebe loves health and fitness; she is a qualified PT and teaches fitness classes in the evenings and weekends. She specifically enjoys teaching BodyAttack and BodyPump.
In her spare time, she enjoys spending time with her Great Dane, and chasing him over Cannock Chase.
Vicki has been involved with XL Farmcare since 2013. In her role as Business Administration Manger she runs the administration team but have involvement in all areas of the business.
Vicki has a BA Hons in Spanish and Catalan and lived in Girona, Spain for a year. She is also a qualified Accounting Technician.
Outside of work Vicki loves spending her time with her husband, their two children and border collie.